Privacy Policy
Privacy Quick Nav
Introduction & Scope
At Aurixchain Consult ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial consultation and investment services, visit our website, or interact with us.
This policy applies to all users of our services, including clients, website visitors, and individuals who contact us for information. By using our services, you consent to the data practices described in this policy.
Information We Collect
We collect various types of information to provide and improve our services:
| Category | Examples | Purpose |
|---|---|---|
| Personal Identifiers | Name, email address, phone number, date of birth, Social Security Number (last 4 digits) | Identity verification, account creation, communication |
| Financial Information | Income, assets, investment accounts, tax information, banking details | Portfolio management, financial planning, tax reporting |
| Technical Data | IP address, browser type, device information, cookies, usage analytics | Website optimization, security, performance monitoring |
| Communication Data | Emails, chat messages, call recordings, consultation notes | Service delivery, support, quality assurance |
Sensitive Information: We may collect sensitive financial data only with your explicit consent and for legitimate business purposes as required by financial regulations.
How We Use Your Information
We use your information for the following legitimate business purposes:
- Service Delivery: Provide financial consultation, investment management, and personalized advice
- Account Management: Create and maintain your client account, verify identity, process transactions
- Communication: Respond to inquiries, send important updates, newsletters, and service notifications
- Compliance: Meet regulatory requirements, prevent fraud, conduct audits, and maintain security
- Improvement: Analyze usage patterns, enhance user experience, develop new features
- Marketing: Send promotional materials (only with your consent, opt-out available at any time)
Data Security
We implement industry-standard security measures to protect your information:
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request a copy of your personal data
Right to Rectify
Correct inaccurate or incomplete data
Right to Delete
Request deletion of your data (subject to legal obligations)
Data Portability
Receive your data in a structured format
Opt-Out
Withdraw consent for marketing communications
Restrict Processing
Limit how we use your information
To exercise your rights, please contact our Privacy Team using the information in Section 12. We will respond within 30 days.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods include:
- Active Client Data: Duration of the client relationship plus 7 years (to comply with SEC and FINRA record-keeping requirements)
- Inquiry Data: Up to 2 years after last contact
- Analytics Data: 26 months for aggregated analytics
- Marketing Data: Until consent is withdrawn
After retention periods expire, data is securely deleted or anonymized.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child under 18, we will delete it immediately. Parents or guardians who believe we may have collected information from a minor should contact us.
International Data Transfers
Aurixchain Consult operates primarily in the United States. If you are located outside the US, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) for data transfers from the EU/UK.
By using our services, you consent to the transfer of your information to the US, which may have different data protection laws than your country.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending email notification to registered clients
- Displaying a prominent notice on our website
We encourage you to review this policy regularly. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
GDPR Compliant
PCI DSS Certified
SOC 2 Type II
Privacy Shield Framework