Privacy Policy

Section 1

Introduction & Scope

At Aurixchain Consult ("Company," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial consultation and investment services, visit our website, or interact with us.

This policy applies to all users of our services, including clients, website visitors, and individuals who contact us for information. By using our services, you consent to the data practices described in this policy.

Our Commitment: We adhere to GDPR, CCPA, and other applicable privacy regulations to ensure your data is handled responsibly.
Section 2

Information We Collect

We collect various types of information to provide and improve our services:

Category Examples Purpose
Personal Identifiers Name, email address, phone number, date of birth, Social Security Number (last 4 digits) Identity verification, account creation, communication
Financial Information Income, assets, investment accounts, tax information, banking details Portfolio management, financial planning, tax reporting
Technical Data IP address, browser type, device information, cookies, usage analytics Website optimization, security, performance monitoring
Communication Data Emails, chat messages, call recordings, consultation notes Service delivery, support, quality assurance

Sensitive Information: We may collect sensitive financial data only with your explicit consent and for legitimate business purposes as required by financial regulations.

Section 3

How We Use Your Information

We use your information for the following legitimate business purposes:

  • Service Delivery: Provide financial consultation, investment management, and personalized advice
  • Account Management: Create and maintain your client account, verify identity, process transactions
  • Communication: Respond to inquiries, send important updates, newsletters, and service notifications
  • Compliance: Meet regulatory requirements, prevent fraud, conduct audits, and maintain security
  • Improvement: Analyze usage patterns, enhance user experience, develop new features
  • Marketing: Send promotional materials (only with your consent, opt-out available at any time)
Marketing Communications: You may opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.
Section 4

Sharing & Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

  • Service Providers: Trusted third parties who assist with operations (custodians, technology platforms, legal advisors) under confidentiality agreements
  • Legal Requirements: When required by law, court order, or regulatory authorities (SEC, FINRA, etc.)
  • Business Transfers: In connection with mergers, acquisitions, or asset sales (with prior notice)
  • With Your Consent: When you authorize us to share information with other parties

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

Section 5

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through our cookie consent manager.

You can adjust browser settings to refuse cookies, but some features may not function properly.

Section 6

Data Security

We implement industry-standard security measures to protect your information:

256-bit SSL/TLS encryption for all data transmission
Encrypted data storage with access controls
Regular security audits and penetration testing
Employee background checks and security training

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

Section 7

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

Request a copy of your personal data

Right to Rectify

Correct inaccurate or incomplete data

Right to Delete

Request deletion of your data (subject to legal obligations)

Data Portability

Receive your data in a structured format

Opt-Out

Withdraw consent for marketing communications

Restrict Processing

Limit how we use your information

To exercise your rights, please contact our Privacy Team using the information in Section 12. We will respond within 30 days.

Section 8

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods include:

  • Active Client Data: Duration of the client relationship plus 7 years (to comply with SEC and FINRA record-keeping requirements)
  • Inquiry Data: Up to 2 years after last contact
  • Analytics Data: 26 months for aggregated analytics
  • Marketing Data: Until consent is withdrawn

After retention periods expire, data is securely deleted or anonymized.

Section 9

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child under 18, we will delete it immediately. Parents or guardians who believe we may have collected information from a minor should contact us.

Section 10

International Data Transfers

Aurixchain Consult operates primarily in the United States. If you are located outside the US, your information may be transferred to and processed in the US. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) for data transfers from the EU/UK.

By using our services, you consent to the transfer of your information to the US, which may have different data protection laws than your country.

Section 11

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending email notification to registered clients
  • Displaying a prominent notice on our website

We encourage you to review this policy regularly. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Version History: Current version: v2.0 (January 2024) | Previous version available upon request.

GDPR Compliant

PCI DSS Certified

SOC 2 Type II

Privacy Shield Framework